Cancellation Policy

If you are not entirely satisfied with your purchase we are here to help.

After placing the order, you can cancel the order within 12 hours by emailing us at anurag.p@icsoln.com. The refund will be processed via Razorpay within 2-5 working days.

If you happen to receive a defective or damaged products, you can raise a return or replacement query by emailing us at anurag.p@icsoln.com within 4 working days from the day of delivery. Be sure to attach an image of the item received for us to evaluate the condition. Also, please ensure the product is unused and in its original condition. Once we receive the item at our facility we will verify its condition and initiate the process of refund/replacement accordingly. The refund will be processed via Razorpay within 2-5 working days.

For any other queries regarding Returns, Refunds and Exchange, kindly contact us at anurag.p@icsoln.com .